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Quality Policy

At Ahlers Lindley, Lda., Quality is an integral part of our culture and the way we manage our business.

As an ISO 9001:2015 certified company, we are committed to meeting the requirements of our Quality Management System (QMS) and to promoting its continuous improvement, ensuring compliance with applicable standards and the highest industry benchmarks.

Our Quality Policy is based on the following pillars:

Customer satisfaction, by delivering reliable solutions tailored to their needs;

Employee engagement and well-being, with a focus on safety, health, and continuous development;

Strong relationships with suppliers, based on mutual trust and the sharing of best practices;

Sustainability and profitability, ensuring returns for shareholders and business continuity;

Environmental and social responsibility, promoting practices that minimize environmental impacts and contribute to the prevention of occupational risks.

The Management of Ahlers Lindley is committed to communicating and applying this policy both internally and externally, involving all employees in achieving quality objectives and building a culture of excellence.

Documents

CertificadoSGS

General Conditions

PRIVACY POLICY

In accordance with the provisions of the RGPD-UE-2016/679, Law n.º 58/2019, from 8th august, AHLERS LINDLEY, LDA. informs the users of its websites that we are obliged to keep professional secrecy about the personal data collected by the entity through the registration or contact forms on its pages. This obligation will continue even after the commercial or contractual relationship has ended, and under no circumstances will we be able to make public the personal data of visitors and clients to the website without their consent.

CONSENT OF THE DATA SUBJECT

In order to carry out the processing of the personal data that will be treated with privacy and security, your consent is necessary in compliance with the RGPD-UE- 2016/679, you are informed that the data controller will be AHLERS LINDLEY, LDA., which will process the information in a lawful, fair and transparent manner in relation to the data subject, for specified, explicit and legitimate purposes. The data and information will be processed in such a way as to ensure adequate security by applying appropriate technical or organisational measures.

The data subject's data will only be disclosed if legally obliged to do so, and he or she has the right to submit a complaint with the relevant supervisory authority.

In the event of a breach of personal data security, (Art. 33, GDPR), the controller shall notify the competent supervisory authority in accordance with Article 55 without delay and, if possible, no later than 72 hours after it has become aware of it.

By contacting or registering on this website, https://www.lindley.pt/, you consent to the terms and conditions of the processing of your personal or legal data for the management as a User, by means of a Check Box or Button, to the Contact form, you accept the terms and conditions of the processing of your personal data.

The data subject shall have the right to withdraw his or her consent at any time. Withdrawal of consent shall not affect the lawfulness of the processing based on consent prior to its withdrawal.

Consent of the child: Article, 6, paragraph, f, of the RGPD-UE-2016/679, that minors under 16, years of age cannot give their consent for an online commerce to collect their personal data, being their legal representatives (parents or guardians) who can do so on their behalf, except when the minor is at least, 16 years of age, which will be lawful consent.

This data will be entered into an automated file under the responsibility of the administrator of the AHLERS LINDLEY, LDA. website in order to facilitate, speed up and fulfil the commitments established between both parties.

The sending of your data through the form(s) on our website will be subject to the condition that you have read/accepted the Privacy Policy, by means of an obligatory check box at the bottom of the registration or contact form.

POLICY OF LINKS AND EXEMPTIONS OF RESPONSIBILITY

AHLERS LINDLEY, LDA., is not responsible for the content of the web pages that the User can access through the links established on its websites and declares that under no circumstances will it examine or exercise any type of control over the content of other pages on the network. Likewise, does not guarantee the technical availability, accuracy, veracity, validity or legality of pages outside its property that can be accessed through the links of this website.

AHLERS LINDLEY, LDA. declares that it has adopted all the necessary measures to avoid any damage that may arise from browsing its web pages. Consequently, AHLERS LINDLEY, LDA. is not responsible, in any case, for the eventual damages that the user may suffer as a result of surfing the Internet.

AHLERS LINDLEY, LDA., is not responsible for damages of any kind caused to the User as a result of failures or disconnections in the telecommunications networks that produce the suspension, cancellation, installation or interruption of the web service during the provision of the same or beforehand.

Access to the website https://www.lindley.pt/ does not imply the obligation of AHLERS LINDLEY, LDA. to control the absence of viruses or any other harmful computer element. It is the responsibility of the User, in any case, to ensure the availability of adequate tools for the detection, disinfection and protection of harmful computer programs.

AHLERS LINDLEY, LDA., is not responsible for any damage caused to the computer equipment, documents and/or files of the Users or third parties during the provision of the service on this Web Portal.

ADVERTISING

The https://www.lindley.pt/ website may host advertising or sponsored content. The advertisers or sponsors are solely responsible for ensuring that the material submitted for inclusion on the web complies with the laws that may be applicable in each case.

AHLERS LINDLEY, LDA. will not be responsible for any error, inaccuracy or irregularity that may be contained in the advertising or sponsored content on this website.

MODIFICATIONS

AHLERS LINDLEY, LDA. reserves the right to make any modification it deems appropriate, without prior notice, to the content of its website, both in terms of content and in terms of its conditions of use or general terms and conditions of contract. Said modifications may be carried out, through its websites, in any way admissible by law and will be of obligatory compliance during the time they are published on the website and until they are modified by subsequent modifications.

INTELLECTUAL PROPERTY

The intellectual and industrial property rights derived from all the texts, images, as well as the means and forms of presentation and assembly of its pages belong, by themselves or as assignee, to AHLERS LINDLEY, LDA..

Directive-EU-2019/790 of the European Parliament and of the Council of 17 April 2019 on copyright and related rights in the Digital Single Market.

All rights reserved. In compliance with the Intellectual Property Law, the reproduction, distribution, public communication and use of all or part of the contents of its web pages without the explicit consent of AHLERS LINDLEY, LDA. is expressly prohibited.

Likewise, AHLERS LINDLEY, LDA. reserves the right to present the civil or penal actions that it considers appropriate for the improper use of its web pages and contents or for the non-fulfilment of these conditions.

LEGAL ACTIONS, APPLICABLE LEGISLATION AND JURISDICTION

The relationship between the user and AHLERS LINDLEY, LDA. will be governed by current Portuguese regulations and will be competent to decide on any dispute that may arise between the user and AHLERS LINDLEY, LDA., the courts of the city of CASCAIS.

USE OF COOKIES

AHLERS LINDLEY, LDA. uses cookies and other similar technologies that store and retrieve information while browsing. These technologies can be used for various purposes, such as recognising a user and obtaining information about their browsing habits. The specific uses we make of these technologies are described in the information contained in the Cookies Policy. In accordance with the entity's data protection policy, AHLERS LINDLEY, LDA. informs that cookies are associated with an anonymous user and its computer, and do not provide the user’s personal data by themselves.

Our Cookies Policy informs the user about the term these cookies will remain active on the user’s terminal and of the possibility of any third party having access to the information they store.

This includes the actions of accepting or rejecting cookies, which must be at the same level, without it being more complicated to reject them than to accept them. The user has the possibility to explicitly accept or reject the use of cookies and to receive more information about them. In addition, the User has the possibility of configuring its browser in such a way that he/she is informed of the reception of cookies, with the possibility, if he/she so wishes, of preventing them from being installed on his/her hard drive.

EXERCISE OF RIGHTS:

These data will be introduced in an automated file under the responsibility of the web administrator of AHLERS LINDLEY, LDA. with the purpose of being able to facilitate, speed up and fulfil the commitments established between both parties.

Likewise, AHLERS LINDLEY, LDA. informs of the possibility of exercising the rights of access, which allows the web user to know what personal data the administrator of this page has and in such a case will reply within 30 days; rectification, which allows you to correct errors in the personal data, modify those that are inaccurate or incomplete and ensure the accuracy of the information; opposition, whereby you may request and obtain that the processing of your data not be carried out; deletion, whereby inappropriate or excessive data may be deleted; limitation, whereby you may request that the processing of your data be limited when you have exercised your right to rectification of your personal data; and portability, whereby you may obtain a copy of the personal data you have provided on the website in order to be able to transmit them to other services. These rights may be exercised by any means that provides proof of sending and receipt to the address of the administrator of this website or to the e-mail address geral@lindley.pt, providing a photocopy of your ID card or alternative documentation proving your identity.

Updated: 21/05/2025.